Your privacy is important to Kognaize. This Privacy Policy explains how we collect, use, protect, and share your information when you use our website and services ("Services").
Information We Collect
Personal Information
We collect personal information necessary to provide and manage our Services, such as:
- Name
- Contact information (email, phone number)
- Company affiliation
- Payment details
Usage Information
We collect data about how you interact with our website and platform, including analytics about usage patterns and feature engagement.
AI and LLM Analytics
We collect and analyze data related to interactions with our AI agents for the purpose of improving AI models. Users have the option to opt-out of this specific data collection.
How We Use Your Information
We use your data to:
- Provide, maintain, and improve our Services.
- Process transactions and manage subscriptions.
- Communicate about account-related activities and Service updates.
- Conduct general analytics to enhance user experience.
- Improve the performance and accuracy of our AI models (with opt-out option).
Data Sharing
We do not sell your data. We may share information with:
- Trusted third-party service providers assisting us in delivering Services.
- Law enforcement or regulatory bodies, if legally required.
Data Protection
Kognaize is committed to protecting your data. We employ robust security measures and practices to safeguard information, including encryption, access control, and regular security assessments.
Your Rights
You have rights regarding your data, including:
- Accessing and updating your personal information.
- Requesting deletion or restriction of your data.
- Opting out of AI analytics data collection.
Cookies
We use cookies for website functionality and analytics. Refer to our Cookie Policy for detailed information.
International Data Transfers
Your information may be processed or stored outside your jurisdiction. We ensure such transfers comply with applicable data protection laws.
Updates to Privacy Policy
We may periodically update this Privacy Policy. Updates will be posted with an updated revision date.